To be fair, taxi and rickshaw drivers in Bombay are probably the most honest in India. They rarely overcharge and even if they do, it's unlikely that will do so like the guys in Madras, Delhi or Bangalore. But there are rogue elements here and if you do face a problem, there are ways to register a proper complaint.
The traffic police has a website, where you can enter all the details. http://www.trafficpolicemumbai.org/Complaint_Auto_taxi_form.htm
Whether an auto or taxi driver overcharged or was aggressive or refused to go to your destination, you can file a proper complaint. This site can even be used if a bus driver refuses to stop at a bus stop. Make sure you have a pen and paper in hand for these offenders.
There's also a toll free number that you can dial and where you can register your complaint in 3 languages: Hindi, Marathi or English. 1800-22-0110
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